OpenAI today revealed the launch of ChatGPT Enterprise, a business-focused version of the company’s AI-powered chatbot app that aims to build on the success of ChatGPT.
OpenAI first talked about ChatGPT Enterprise in a blog post earlier this year. Like ChatGPT, ChatGPT Enterprise can do things like write emails, write articles, and fix bugs in computer code. But the new offering goes beyond the basic ChatGPT by adding “enterprise-grade” privacy and data analysis features, as well as better performance and customization choices.In terms of features, this makes ChatGPT Enterprise the same as Bing Chat Enterprise, which is Microsoft’s new business-focused robot service that just came out.
In a blog post that was shared with TechCrunch, OpenAI says, “Today is another step toward an AI assistant for work that can help with any task, protect your company’s data, and be tailored to your organization.” “Businesses that want to know more about ChatGPT Enterprise should talk to us. We won’t say how much it costs because it will depend on how each company uses it and what it’s used for.”
ChatGPT Enterprise has a new admin console with tools to control how workers in an organization use ChatGPT. These tools include integrations for single sign-on, domain verification, and a dashboard with usage data. Shareable conversation templates let employees use ChatGPT to build internal processes, and credits to OpenAI’s API platform let companies make ChatGPT-powered solutions that are completely unique if they want to.
ChatGPT Enterprise also comes with unlimited access to Advanced Data Analysis, a function of ChatGPT that used to be called Code Interpreter. This feature lets ChatGPT analyze data, make charts, solve math problems, and do other things, even from files that have been uploaded. For example, if you say, “Tell me what’s interesting about this data,” ChatGPT’s Advanced Data Analysis feature can look through the data—for example, information about finances, health, or location—to find insights.
Advanced Data Analysis used to be available only to people who paid $20 a month for ChatGPT Plus, a paid version of the user web and mobile apps for ChatGPT. To be clear, ChatGPT Plus will still be around. OpenAI says that ChatGPT Enterprise will work well with ChatGPT Plus.GPT-4 is OpenAI’s best AI model, and both ChatGPT Enterprise and ChatGPT Plus use it. But ChatGPT Enterprise users get first access to GPT-4, which is twice as fast as standard GPT-4 and has a bigger context window of 32,000 tokens (about 25,000 words).
Context window is the text that the model looks at before making more text, and tokens are the raw text. For example, the word “fantastic” would be broken up into the tokens “fan,” “tas,” and “tic.” In general, models with big context windows are less likely to “forget” what they were talking about in recent talks.
OpenAI emphasizes that it won’t train models on business data sent to ChatGPT Enterprise or any usage data. This is likely to calm the fears of businesses that have stopped their employees from using the consumer version of ChatGPT. All conversations with ChatGPT Enterprise are encrypted in transit and at rest.
In the blog post, OpenAI says, “We think AI can help and improve every part of our work lives and make teams more creative and productive.”OpenAI says that businesses are very interested in an enterprise-focused version of ChatGPT. It says that ChatGPT, which is one of the fastest-growing user apps ever, is used by teams at more than 80% of Fortune 500 companies.
But it’s not clear if ChatGPT will be around for a long time.
From May to June, the number of people using ChatGPT fell by 9.7% around the world, and the average amount of time spent on the web app dropped by 8.5%. The drop could be because OpenAI’s ChatGPT app for iOS and Android just came out, or because kids aren’t using ChatGPT as much for school help during the summer. But it wouldn’t be strange if more competition had something to do with it.
OpenAI is being pushed to make money off of the tool no matter what.The Information says that the company spent more than $540 million on ChatGPT last year. This includes money it used to hire people from places like Google. Some figures say that ChatGPT costs $700,000 a day to run for OpenAI.
But in fiscal year 2022, OpenAI only made $30 million in sales.CEO Sam Altman is said to have told investors that the company plans to increase this number to $200 million this year and $1 billion next year. He is probably thinking about ChatGPT Enterprise when making these plans.
OpenAI says that its future plans for ChatGPT Enterprise include a ChatGPT Business offering for smaller teams, the ability for companies to connect apps to ChatGPT Enterprise, “more powerful” and “enterprise-grade” versions of Advanced Data Analysis and web browsing, and tools for data analysts, marketers, and customer support.
OpenAI writes, “We look forward to giving potential customers an even more detailed roadmap and continuing to improve ChatGPT Enterprise based on your feedback.”